Operational Friction is more than a nuisance; it is a structural liability sitting directly on the balance sheet. The audit identifies Ghost Seats and active credentials belonging to offboarded staff, creating an unmitigated exposure that averages $200 per lost record.

The risk shifts from probability to fact when Excessive Agency is identified in AI tools. Watch the simulation to see how one open permission gate moves a firm from a $300,000 risk to a $1.2M exposure, and learn why sophisticated buyers discount valuations for this specific instability.